Data Controller Information
Company: Palizu Ltd
Address: Enterprise Centre, David Lane, Nottingham, NG6 0JU
Email: [email protected]
ICO Registration: ZA010452
ICO Registration Number: A8010452260
Information We Collect
We collect and process the following types of personal data:
- Contact Information: Name, email address, postal address
- Enquiry Details: Property preferences, rental requirements, communication history
- Tenant Information: Identification documents, employment details, references
- Financial Information: Bank details, credit checks, rent payment history
- Property Data: Maintenance requests, tenancy agreements, inspection records
- Website Usage: IP address, browser information, cookies
How We Use Your Information
We process your personal data for the following purposes:
- Property Enquiries: To respond to your accommodation requests
- Tenancy Management: To manage rental agreements and maintain properties
- Legal Compliance: To meet our obligations under housing and financial regulations
- Communication: To provide updates about properties and services
- Website Improvement: To enhance our online services and user experience
Legal Basis for Processing
- Contract Performance: Processing necessary for tenancy agreements
- Legal Obligation: Compliance with housing laws and financial regulations
- Legitimate Interest: Property management and business operations
- Consent: Marketing communications (where applicable)
Data Sharing
We may share your information with:
- Service Providers: Maintenance contractors, cleaning services
- Financial Institutions: Banks, credit reference agencies
- Legal Authorities: When required by law or regulation
- Professional Advisors: Solicitors, accountants, insurance providers
We do not sell or rent your personal information to third parties for marketing purposes.
Data Retention
- Enquiry Data: 12 months from last contact
- Tenant Records: 6 years after tenancy ends (tax purposes)
- Financial Records: 7 years (regulatory requirements)
- Website Data: 24 months or until cookies expire
Your Rights
Under UK GDPR, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (in certain circumstances)
- Restrict Processing: Limit how we use your data
- Data Portability: Receive your data in a machine-readable format
- Object: Object to processing based on legitimate interests
To exercise these rights, contact us at [email protected]
Cookies
Our website uses essential cookies to provide basic functionality. We do not use tracking or advertising cookies without your consent.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Complaints
If you have concerns about how we handle your data, you can contact us directly or lodge a complaint with the Information Commissioner's Office (ICO):
ICO: [email protected] | 0303 123 1113
Website: www.ico.org.uk
Policy Updates
This privacy policy was last updated on 13 August 2025. We may update this policy periodically to reflect changes in our practices or legal requirements.